World Class Fulfillment Experts
Jason DeBloois

Director of Technical Resources and Daily Operations

  1. 30+ Year Fulfillment Veteran
  2. Has Worked at PSA for More than 15 Years.
  3. Formerly Project Director, Newsletter Holdings, McLean VA
Jason Debloois
World Class Fulfillment Experts
Gretchen Badger-Watkins

Fulfillment Director

  1. 20+ Year Fulfillment Veteran
  2. Has worked at PSA for More than 10 Years
  3. Managed Fulfillment Operations at 1-800 Flowers and Fannie May Candies
Gretchen Badger-Watkins
World Class Fulfillment Experts
Janine Bower-Snyder

Director of Customer Service

  1. 30+ Year Fulfillment Veteran
  2. Managed customer-related services at Brodart, Inc., one of the world’s largest international library suppliers
Janine Bower-Snyder
World Class Fulfillment Experts
Debra Schulle

President and COO

  1. 38 Year Newletter Publishing Circulation and Marketing Veteran
  2. Has worked at PSA for 23 Years.
  3. Formerly VP National Institute of Business Management, VP of Georgetown Publishing
Debra Schulle
World Class Fulfillment Experts
Andrew Conti

Chief Marketing Officer

  1. 35+ Year Fulfillment Veteran.
  2. Has worked at PSA for More than 10 Years.
  3. Oversaw sales & Marketing for CWC Software
  4. Active Member in SIPA, AABP, CPA and MCMA
Andrew Conti
World Class Fulfillment Experts
Keith Englert

Director of Mail Operations

  1. 20+ Year Veteran in Mailing, Warehousing, Shipping & Receiving.
  2. Has worked at PSA for More than 10 Years.
  3. Formerly from Woolrich Brands, Shipping & receiving specialist
Keith Englert
World Class Fulfillment Experts
Mark Hintz

CEO and Founder

40 Year Magazine Publishing Circulation & Marketing Veteran
Has worked at PSA for 23 Years
Formerly Product Manager Readers Digest, VP of Cowles Magazines

Mark Hintz
World Class Fulfillment Facility

PSA’s headquarters is a modern 130,000 square foot facility located in Williamsport, PA, home of little league baseball.

Mark Hintz
World Class Fulfillment Facility

PSA is based in Williamsport, PA, on the Western Edge of the Boston to Washington, DC Metropolitan Corridor. PSA is a 3-4 hour drive from most major Mid-Atlantic Cities. Many of our clients pop up for a day, and are back home by 7 or 8 p.m.

Mark Hintz
World Class Fulfillment Facility

9 colleges and universities with 100,000+ matriculating students are within 50 miles of Williamsport, PA, enabling PSA to attract top talent.

Arial map of PSA facility
World Class Fulfillment
  1. PSA is Right-Sized for high-value vertical publishers
  2. Dedicated CSR’s know your product
  3. Unparalleled IT and fulfillment professionals to run your business
Mark Hintz
World Class Fulfillment

"We recently moved fulfillment for our two consumer magazines from our local Florida based large fulfillment house to PSA, and could not be happier. That’s a lot to say, considering that our just-completed in-conversion means we just underwent a process that touched almost every aspect of our circulation. But the folks at PSA completely took control of that process while remaining so responsive to our needs, so communicative (using plain language instead of obscure jargon, such a pleasant change!), and so pleasant to deal with that even during this most intense phase, they were far better to deal with than our former service. They’re fast, too: We set up multiple order pages in less time than it took us before to ask for a single change to an existing one.

I am happy to recommend Publishers Service Associates to anyone looking for an outsourced solution that feels much more like a true partnership, both to us and to our customers."

- Marjorie Suddard
General Manager, Grassroots Motorsports & Classic Motorsports

Grassroots Motorsports
Classic Motorsports
World Class Fulfillment

“We moved subscription management and customer service for Eagle Financial Publication brands to PSA in 2013. We didn't take the decision to outsource these services lightly, knowing how critical customer touch-points are to our business. After a comprehensive bidding and due diligence process, we decided to partner with PSA. The on-boarding was well-planned and orchestrated. Our account team makes sure that we know what's happening with our customers. As a publicly traded company, the fact that PSA is both PCI Compliant and passes a rigorous SOC Audit each year is very reassuring to our accounting department and Corporate Finance Team. PSA's entire management team has a solutions-driven attitude - leveraging their experience to offer revenue-producing, cost-saving ideas to our programs!"

-Jim Zerr
Director of Operations, Salem Eagle

Grassroots Motorsports
previous arrow
next arrow
Slider

PSA is your full-service subscription fulfillment partner for today's complex publishing world.

Frontpage

Kelly at her computer.

Providing High Touch Fulfillment Services

PSA serves many types of publishers. We offer magazine subscription fulfillment services to small and large specialty magazines; subscription fulfillment for association memberships and donors, newsletter fulfillment, along with publishing fulfillment services for journals, events, books, binder services, and site-licensed products. Learn more


Customer Service Center

Designed by Publishers for Publishers

You will be assigned a customer service team trained by your staff, so they know your brand. “It’s as if they’re your own staff, located in the office next door.” Customer Service phones are answered in the USA by a person – not a computer, for excellent subscription fulfillment services. Learn more


Jack works in the Mailroom.

Why Switch Service Providers?

In this age of fulfillment disruption, PSA continues to offer our clients the same stability and great service that we’ve been providing for over 20 years.

At PSA, you retain control of the subscription fulfillment process
AND you get the experienced staff you could never afford on your own. Learn more

PSA can provide better fulfillment services than you get in-house. Learn more

Publishers Service Associates, Inc.

2406 Reach Road
Williamsport, PA 17701

570.322.7848 x121
570.322.2063 (Fax)

Send us an email