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Members and donors are special people, and they need to be treated that way. At PSA, we know that your members are the lifeblood of your organization. We are skilled at serving them and caring for them in all aspects of the relationship. We know that effective, warm service is essential to renewal and donation revenues.
1. WE KNOW HOW TO GIVE YOUR MEMBERS THE SERVICE AND RECOGNITION THEY DESERVE: We also know that most fulfillment organizations, Associations and Societies aren’t set up to provide the level of comprehensive care that is required to keep your members satisfied and supportive.
2. OUR TEAM WILL BECOME PART OF YOUR TEAM: Our seasoned service staff and fulfillment professionals will fit right in with your team. When you come on board with PSA, our team of professionals will visit your organization to learn about your cause, get to know your products and policies and meet your staff. They will read your products and communicate with you as “part of your team”.
3. WE KNOW WHAT MEMBERSHIP ORGANIZATIONS NEED: We work with membership software such as Raiser’s Edge. Our CSRs are specifically trained for the membership and donor market. We would love to show you ways you can increase your membership retention and find new avenues for increased revenue.
4. WE UNDERSTAND SPECIALIZED SERVICE: Our services can be customized to meet the needs of your organization and include order, donation, renewal, and invoice processing, all types of mailing and fulfillment, demographic collections and reporting, list generation, specialized telemarketing, email, fax and voice broadcasts and more.