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Members and donors are special people, and they have to be treated that way. At PSA, we know that your members are the lifeblood of your organization. We are skilled at serving them and caring for them in all aspects of the relationship. We know that effective, warm service is essential to renewal and donation revenues.
 1. WE KNOW HOW TO GIVE YOUR MEMBERS THE SERVICE AND RECOGNITION THEY DESERVE:
We also know that most fulfillment organizations and Associations and Societies for that matter just aren't set up to provide the level of competent care that is required to keep your members satisfied and supportive.
2. OUR TEAM WILL BECOME PART OF YOUR TEAM: Our seasoned service staff and our fulfillment professionals will fit right into your team. When you come on board with PSA, your team of professionals will visit your organization to learn about your cause, get to know your products and policies and meet your staff. They will read your products and communicate with you as "part of your team". We have proven that this "start-up" method grooms staff to take your products and services.
3. WE KNOW WHAT MEMBERSHIP ORGANIZATIONS NEED: Ask us about our data interface with membership software such as Raiser's Edge or about CSRs specifically trained for the membership and donor market. Let us tell you about our enhanced financial and marketing reporting- that will improve your bottom line. We would love to show you ways you can increase your membership retention and find new avenues for increased revenue.
4. WE UNDERSTAND SPECIALIZED SERVICE: Our services can be customized to meet the needs of your organization and include order, donation, renewal, and invoice processing, all types of mailing and fulfillment, demographic collections and reporting, list generation, specialized telemarketing, email, fax and voice broadcasts and more. |
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