Live processing, instant results, instant access, live reporting... To Maximize profits, you need it all and you need it now!

How many orders has this morning's email blast brought in? How is the current direct mail program performing? What about your new telemarketing program? How do the cost per orders compare by each source?

PSA gives you this data and more instantly with PSA COMPLETE, our proprietary web portal supported by circulation professionals. Imagine logging in the morning to your circulation dashboard-see your current statistics, revenue and more. Refresh as the day goes on and see your orders being processed and pull reports in minutes. And PSA COMPLETE does so much more.  Marketing savvy website subscriber self help functions, alerts subscribers if their subscription is getting close to expiration, while they change their address, buy a gift subscription, or renew online. PSA complete lets you compare all subscription sources constantly, instantly throughout your day.

Full-Service Subscription Fulfillment Designed by publishers for publishers...

1. Premier, Top of the line Customer Service
 Your Customer Service Team handles only your account.
 "It's as if they're your own staff, located in the office next door."
 Customer Service phones are answered by a person, not a computer menu.
 Zero daily mail backlog means your marketing information is up to the minute, your cashflow is significantly improved, and less bills and renewals cross in the mail, saving your circulation dollars.
 All customer service reps have an average of 15 years of phone center and data entry experience.
 Same building, same floor in-house lettershop is next door to the CSR area, maximizing communication, and minimizing errors.

2. Targeted Technology that serves you and your subscribers with ease of effective, fast communication methods:
 Technology for today's subscribers-interactive web service
 Technology skilled customer service reps who will help your subscribers use your web benefits, thus creating subscriber loyalty
 Text and voice alerts, email and fax blasts when you need to communicate with your clients quickly
 Custom reporting, allowing you to serve your market more effectively
 Flexible and custom file formatting, allowing you to seamlessly maintain solid mailer relationships.
 All reporting is online and updated daily

It costs more to get a new subscriber than ever before.  Why settle for the old "factory" model of fulfillment, with slow, uncaring impersonal service, slow reporting, phone menus, delayed order entry and cash depositing?

To Learn More about Publishers Service Associates, click the box below which applies to you: